Evaluating the service quality of information services...

Evaluating the service quality of information services using a new “P‐C‐P” attributes model

Philip, George, Hazlett, Shirley‐Ann
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
18
Language:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/eum0000000006070
Date:
December, 2001
File:
PDF, 378 KB
english, 2001
Conversion to is in progress
Conversion to is failed