Universal structure modeling approach to customer...

Universal structure modeling approach to customer satisfaction index

Turkyilmaz, Ali, Oztekin, Asil, Zaim, Selim, Fahrettin Demirel, Omer
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Volume:
113
Language:
english
Journal:
Industrial Management & Data Systems
DOI:
10.1108/imds-12-2012-0444
Date:
August, 2013
File:
PDF, 257 KB
english, 2013
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