Call center offshoring performance management

Call center offshoring performance management

Elwan Ibrahim, Sherwat, Hanafi, Ahmed
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Volume:
6
Language:
english
Journal:
Strategic Outsourcing: An International Journal
DOI:
10.1108/so-07-2013-0013
Date:
November, 2013
File:
PDF, 292 KB
english, 2013
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