Internal Customer Management and Service Gaps within the UK...

International Journal of Operations & Production Management 1994 / 09 Vol. 14; Iss. 9

Internal Customer Management and Service Gaps within the UK Manufacturing Sector

Chaston, Ian
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Volume:
14
Language:
english
Journal:
International Journal of Operations & Production Management
DOI:
10.1108/01443579410066758
Date:
September, 1994
File:
PDF, 165 KB
english, 1994
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