Quality practices and perceptions of Valencian hospitality enterprises: an empirical analysis
Camisón, César, Flor, Marisa, Cruz, Sonia, Küster, InésVolume:
13
Language:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/02656719610128583
Date:
October, 1996
File:
PDF, 176 KB
english, 1996