Proposing a reference process model for the citizen‐centric evaluation of e‐government services
Tsohou, Aggeliki, Lee, Habin, Irani, Zahir, Weerakkody, Vishanth, Osman, Ibrahim H., Anouze, Abdel L., Medeni, TuncVolume:
7
Language:
english
Journal:
Transforming Government: People, Process and Policy
DOI:
10.1108/17506161311325387
Date:
May, 2013
File:
PDF, 267 KB
english, 2013