Managing self-service technology service quality to enhance...

Managing self-service technology service quality to enhance e-satisfaction

Boon-itt, Sakun
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Volume:
7
Language:
english
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/IJQSS-01-2015-0013
Date:
November, 2015
File:
PDF, 227 KB
english, 2015
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