The Thank You Study: User Feedback in E-mail Thank You...

Reference & User Services Quarterly 2007 / SUM Vol. 46; Iss. 4

The Thank You Study: User Feedback in E-mail Thank You Messages

Lorri Mon and Joseph W. Janes
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Volume:
46
Language:
english
Journal:
Reference & User Services Quarterly
DOI:
10.2307/20864748
Date:
January, 2007
File:
PDF, 1.10 MB
english, 2007
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