Designing Public Services: The usefulness of three service...

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Public Management Review 2015 / 04

Designing Public Services: The usefulness of three service design methods for identifying user experiences

Trischler, Jakob, Scott, Donald Robert
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Language:
english
Journal:
Public Management Review
DOI:
10.1080/14719037.2015.1028017
Date:
April, 2015
File:
PDF, 623 KB
english, 2015
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