Measuring service quality of a public university library in...

Measuring service quality of a public university library in Bangladesh using SERVQUAL

Zabed Ahmed, S.M., Hossain Shoeb, Zahid
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Volume:
10
Language:
english
Journal:
Performance Measurement and Metrics
DOI:
10.1108/14678040910949666
Date:
March, 2009
File:
PDF, 266 KB
english, 2009
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