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Quality quandaries: Improving a customer value stream at a financial service provider
Kuiper, Alex, van de Hoef, Ruud, Wesseling, Marrije, Lameijer, Bart A., Does, Ronald J. M. M.Volume:
28
Language:
english
Journal:
Quality Engineering
DOI:
10.1080/08982112.2015.1089445
Date:
January, 2016
File:
PDF, 985 KB
english, 2016