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Rethinking service innovation: four pathways to evolution
Gummesson, E., Sebastiani, Roberta, Paiola, MarcoVolume:
2
Language:
english
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/17566691011026612
Date:
March, 2010
File:
PDF, 207 KB
english, 2010