The antecedents of customer loyalty: A moderated mediation...

Journal of Retailing and Consumer Services 2016 / 05 Vol. 30

The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image

Nyadzayo, Munyaradzi W., Khajehzadeh, Saman
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
30
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2016.02.002
Date:
May, 2016
File:
PDF, 466 KB
english, 2016
Conversion to is in progress
Conversion to is failed