The practice of teamwork in health industry call centres
Marks, Abigail, Valsecchi, Raffaella, Wise, Sarah, Mueller, Frank, Smith, ChrisVolume:
34
Language:
english
Journal:
Employee Relations
DOI:
10.1108/01425451211217716
Date:
April, 2012
File:
PDF, 226 KB
english, 2012