Does Customer Satisfaction Matter to Investors? Findings...

Journal of Marketing Research 2009 / 10 Vol. 46; Iss. 5

Does Customer Satisfaction Matter to Investors? Findings from the Bond Market

Eugene W. Anderson and Sattar A. Mansi
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Volume:
46
Language:
english
Journal:
Journal of Marketing Research
DOI:
10.2307/20618930
Date:
October, 2009
File:
PDF, 1.92 MB
english, 2009
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