Test of a service profit chain model in the Greek banking sector
Tsoukatos, Evangelos, Dimitriades, Zoe S., Papalexandris, NancyVolume:
6
Language:
english
Journal:
EuroMed Journal of Business
DOI:
10.1108/14502191111151232
Date:
July, 2011
File:
PDF, 191 KB
english, 2011