Development of a framework for services recovery for service industries
Kumar, Niriender, Isa, Filzah Md, Hin, Cheng Wei, Abdullah, Haim HilmanVolume:
5
Year:
2012
Language:
english
Journal:
J. for Global Business Advancement
DOI:
10.1504/JGBA.2012.049504
File:
PDF, 204 KB
english, 2012