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Implementation of service systems on the shop-floor level in financial service companies. Empirical evidence from Australia and Germany
Leyer, Michael, Kronsbein, Daniel, Willis, Richard, Chakraborty, Ayon, Moormann, JürgenLanguage:
english
Journal:
International Journal of Production Research
DOI:
10.1080/00207543.2015.1085656
Date:
September, 2015
File:
PDF, 427 KB
english, 2015