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Quality of physical surroundings and service encounters, airfare, trust and intention during the flight
Han, Heesup, Hwang, JinsooVolume:
27
Language:
english
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/IJCHM-08-2013-0344
Date:
May, 2015
File:
PDF, 256 KB
english, 2015