Demand Heterogeneity in IT Infrastructure Services:...

Information Systems Research 2009 / 06 Vol. 20; Iss. 2

Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels

Sen, Sagnika, Raghu, T. S., Vinze, Ajay
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Volume:
20
Language:
english
Journal:
Information Systems Research
DOI:
10.1287/isre.1080.0196
Date:
June, 2009
File:
PDF, 263 KB
english, 2009
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