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An examination of the relationship between service quality perceptions and customer loyalty in public versus private Greek banks
Koutouvalas, Dimitrios K., Siomkos, George J.Volume:
1
Year:
2006
Language:
english
Journal:
International Journal of Financial Services Management
DOI:
10.1504/IJFSM.2006.009625
File:
PDF, 197 KB
english, 2006