CEM: Increasing productivity through the management and...

Cogent Business & Management 2015 / 12 Vol. 2; Iss. 1

CEM: Increasing productivity through the management and monitoring of experiences provided to customers

Arineli, Adriana, Quintella, Heitor Luiz Murat de Meirelles
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Volume:
2
Language:
english
Journal:
Cogent Business & Management
DOI:
10.1080/23311975.2015.1023015
Date:
December, 2015
File:
PDF, 993 KB
english, 2015
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