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Measurement of outpatients' views of service quality in a Finnish university hospital
Hannele Hiidenhovi, Kaija Nojonen, Pekka LaippalaVolume:
38
Year:
2002
Language:
english
Pages:
9
DOI:
10.1046/j.1365-2648.2002.02146.x
File:
PDF, 434 KB
english, 2002