Third-Party Payer Exchanges: The Case for an Enhanced Model of Service Quality for Nonprofit Organizations
Haley, Lynn M., Grant, E. StephenVolume:
19
Language:
english
Journal:
The Journal of Marketing Theory and Practice
DOI:
10.2753/mtp1069-6679190302
Date:
July, 2011
File:
PDF, 432 KB
english, 2011