People resistance in TQM implementation: a qualitative...

International Journal of Productivity and Quality Management 2008 Vol. 3; Iss. 1

People resistance in TQM implementation: a qualitative study on Malaysian universities

Ali, Noor Azman, Zairi, Mohamed, Mahat, Fauziah
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Volume:
3
Year:
2008
Journal:
International Journal of Productivity and Quality Management
DOI:
10.1504/IJPQM.2008.015966
File:
PDF, 78 KB
2008
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