The effect of emotional labour on job burnout among...

International Journal of Work Organisation and Emotion 2009 Vol. 3; Iss. 1

The effect of emotional labour on job burnout among call-centre Customer Service Representatives in India

Surana, Shilpa, Singh, Anup K.
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Volume:
3
Year:
2009
Language:
english
Journal:
International Journal of Work Organisation and Emotion
DOI:
10.1504/IJWOE.2009.025396
File:
PDF, 239 KB
english, 2009
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