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Patient complaints about hospital services: applying a complaint taxonomy to analyse and respond to complaints: Table 1
Harrison, Reema, Walton, Merrilyn, Healy, Judith, Smith-Merry, Jennifer, Hobbs, ColettaLanguage:
english
Journal:
International Journal for Quality in Health Care
DOI:
10.1093/intqhc/mzw003
Date:
January, 2016
File:
PDF, 152 KB
english, 2016