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[IEEE 2013 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) - Dongguan, China (2013.07.28-2013.07.30)] Proceedings of 2013 IEEE International Conference on Service Operations and Logistics, and Informatics - A method of effort estimation for incident tickets in IT services
Li, Ying, Li, Ta-HsinYear:
2013
Language:
english
DOI:
10.1109/soli.2013.6611432
File:
PDF, 194 KB
english, 2013