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People resistance in TQM implementation: a qualitative study on Malaysian universities
Ali, Noor Azman, Zairi, Mohamed, Mahat, FauziahVolume:
3
Year:
2008
Language:
english
Journal:
International Journal of Productivity and Quality Management
DOI:
10.1504/IJPQM.2008.015966
File:
PDF, 78 KB
english, 2008