Service attributes as drivers of behavioral loyalty in...

Journal of Retailing and Consumer Services 2016 / 07 Vol. 31

Service attributes as drivers of behavioral loyalty in casinos: The mediating effect of attitudinal loyalty

Bilgihan, Anil, Madanoglu, Melih, Ricci, Peter
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Volume:
31
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2016.03.001
Date:
July, 2016
File:
PDF, 449 KB
english, 2016
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