[Lecture Notes in Computer Science] Applications of...

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[Lecture Notes in Computer Science] Applications of Evolutionary Computation Volume 9597 || Workforce Scheduling in Inbound Customer Call Centres with a Case Study

Squillero, Giovanni, Burelli, Paolo
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Volume:
10.1007/97
Year:
2016
Language:
english
DOI:
10.1007/978-3-319-31204-0_53
File:
PDF, 359 KB
english, 2016
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