Effect of communication mode in justice‐based service...

Effect of communication mode in justice‐based service recovery

Shapiro, Terri, Nieman‐Gonder, Jennifer
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
16
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520610650619
Date:
March, 2006
File:
PDF, 207 KB
english, 2006
Conversion to is in progress
Conversion to is failed