Service representatives, job control, and white‐collar...

Journal of Services Marketing 2001 / 07 Vol. 15; Iss. 4

Service representatives, job control, and white‐collar blues

Varca, Philip E.
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Volume:
15
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/eum0000000005505
Date:
July, 2001
File:
PDF, 126 KB
english, 2001
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