The role of human Web assistants in e‐commerce: an analysis...

Internet Research 2000 / 05 Vol. 10; Iss. 2

The role of human Web assistants in e‐commerce: an analysis and a usability study

Åberg, Johan, Shahmehri, Nahid
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Volume:
10
Language:
english
Journal:
Internet Research
DOI:
10.1108/10662240010322902
Date:
May, 2000
File:
PDF, 342 KB
english, 2000
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