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CUSTOMER SERVICE COMPETITION IN BUSINESS TO BUSINESS AND INDUSTRIAL MARKETS: MYTHS AND REALITIES
Kyj, Myroslaw J., Kyj, Larissa S.Volume:
2
Language:
english
Journal:
Journal of Business & Industrial Marketing
DOI:
10.1108/eb006042
Date:
April, 1987
File:
PDF, 607 KB
english, 1987