![](/img/cover-not-exists.png)
Linking Customer Service Orientation to Competitive Performance: Does the Marketing Concept Really Work?
Wright, Newell D., Pearce, James W., Busbin, James W.Volume:
5
Language:
english
Journal:
Journal of Marketing Theory and Practice
DOI:
10.1080/10696679.1997.11501777
Date:
October, 1997
File:
PDF, 1.35 MB
english, 1997