A model for strategic repositioning of service processes

International Journal of Service Industry Management 1995 / 10 Vol. 6; Iss. 4

A model for strategic repositioning of service processes

Tinnilä, Markku, Vepsäläinen, Ari P.J.
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Volume:
6
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564239510096902
Date:
October, 1995
File:
PDF, 209 KB
english, 1995
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