Quality Criteria for Public Service: A Working Model

International Journal of Service Industry Management 1993 / 06 Vol. 4; Iss. 2

Quality Criteria for Public Service: A Working Model

Terence Harwick, B., Russell, Marty
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Volume:
4
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564239310037918
Date:
June, 1993
File:
PDF, 820 KB
1993
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