Individual differences in service quality assessment

Performance Measurement & Metrics 2009 / 11 Vol. 10; Iss. 3

Individual differences in service quality assessment

Hossain Shoeb, Zahid, Zabed Ahmed, S.M.
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Volume:
10
Language:
english
Journal:
Performance Measurement and Metrics
DOI:
10.1108/14678040911014194
Date:
November, 2009
File:
PDF, 99 KB
english, 2009
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