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Strategy mishap in the TQM journey – a system dynamics approach
Khanna, V.K., Vrat, Prem, Shankar, Ravi, Sahay, B.S.Volume:
1
Journal:
Journal of Advances in Management Research
DOI:
10.1108/97279810480000364
Date:
January, 2004
File:
PDF, 512 KB
2004