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Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers
Akroush, Mamoun N., ElSamen, Amjad A. Abu, Shibly, Motteh S. Al, Khawaldeh, Fayez M. AlVolume:
8
Year:
2010
Language:
english
Journal:
International Journal of Mobile Communications
DOI:
10.1504/ijmc.2010.035481
File:
PDF, 327 KB
english, 2010