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The Impact of Power on Service Customers Willingness to Post Online Reviews
Wu, L., Mattila, A. S., Wang, C.-Y., Hanks, L.Volume:
19
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670516630623
Date:
May, 2016
File:
PDF, 814 KB
english, 2016