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Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers
Gohary, Ali, Hamzelu, Bahman, Alizadeh, HamidVolume:
31
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2016.03.013
Date:
July, 2016
File:
PDF, 967 KB
english, 2016