Customer Service: Differentiating By Market Segment
Gilmour, Peter, Borg, George, Duffy, Peter A., Johnston, Nigel D., Limbek, B.E., Shaw, Michael R.Volume:
7
Language:
english
Journal:
International Journal of Physical Distribution
DOI:
10.1108/eb014393
Date:
July, 1976
File:
PDF, 430 KB
english, 1976