Utilisation of CRM and its impact on sales performance: a...

International Journal of Electronic Customer Relationship Management 2011 Vol. 5; Iss. 3/4

Utilisation of CRM and its impact on sales performance: a study of sales professionals working in a virtual environment

Rodriguez, Michael, Yim, Frederick
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Volume:
5
Year:
2011
Language:
english
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/ijecrm.2011.044687
File:
PDF, 217 KB
english, 2011
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