Global integrated service management: a study of the GISM implementation in a multinational and its subsidiaries in the information technology business
Scumparim, Daniel, Neto, Mario Sacomano, Giuliani, Antonio CarlosVolume:
7
Year:
2009
Language:
english
Journal:
International Journal of Management and Enterprise Development
DOI:
10.1504/ijmed.2009.026307
File:
PDF, 417 KB
english, 2009