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Hospital innovation and its impact on customer-perceived quality of care: a process-based evaluation approach
Wu, Ing-Long, Hsieh, Pi-JungVolume:
26
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2013.799332
Date:
February, 2015
File:
PDF, 357 KB
english, 2015