Mapping the context and practice of training, development...

Journal of European Industrial Training 2008 / 09 Vol. 32; Iss. 8/9

Mapping the context and practice of training, development and HRD in European call centres

Garavan, Thomas N., Garavan, Thomas N., Wilson, John P., Cross, Christine, Carbery, Ronan, Sieben, Inga, de Grip, Andries, Strandberg, Christer, Gubbins, Claire, Shanahan, Valerie, Hogan, Carole, McCr
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Volume:
32
Language:
english
Journal:
Journal of European Industrial Training
DOI:
10.1108/03090590810918764
Date:
September, 2008
File:
PDF, 760 KB
english, 2008
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