Expectations, performance, and citizen satisfaction with...

Journal of Policy Analysis and Management 2004 Vol. 23; Iss. 3

Expectations, performance, and citizen satisfaction with urban services

Gregg G. Van Ryzin
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Volume:
23
Year:
2004
Language:
english
Pages:
16
DOI:
10.1002/pam.20020
File:
PDF, 141 KB
english, 2004
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