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Importance × Dissatisfaction = A Formula for Managerial Action
Carson, Kerry D., Carson, Paula Phillips, Fontenot, Gwen, Toma, Alfred G.Volume:
24
Language:
english
Journal:
The Health Care Manager
DOI:
10.1097/00126450-200510000-00005
Date:
October, 2005
File:
PDF, 174 KB
english, 2005